Satisfaction with medication abortion services among telehealth and in-person clients at a Carafem clinic in Georgia
Ibis Reproductive Health. Satisfaction with medication abortion services among telehealth and in-person clients at a Carafem clinic in Georgia. Issued January 2021.
Medication abortion is inaccessible to many people due to a number of barriers, including a lack of providers, the need to travel long distances to access care, and inconvenient clinic hours. These obstacles are further compounded by state regulations that target where, when, and how people can access abortion. Providers have implemented telehealth—the provision of health care at a distance through technology—to expand access to high-quality medication abortion services.
In 2011, Ibis launched a portfolio of work to evaluate telehealth models for medication abortion in the United States. This brief presents findings from an evaluation that sought to examine client experiences using telehealth for medication abortion. From March 2018 through December 2019, we fielded an online survey among telehealth and in-person medication abortion clients at a Carafem clinic in Georgia.